Casino / Slots
These terms set out the rules that apply when you open and use a bowbet account — covering how your account works, what transactions are permitted, and how we handle your information. Access to the site and its features depends on your local law and eligible regions, so read through before you start.
When you create an account with us, you enter into an agreement governed by these terms. They cover every part of your interaction with the site — your login, the games you open, any deposit or withdrawal you make through Nagad or Bank Transfer, and how we handle disputes if they come up. We update these terms when our services change or when applicable rules require it; the version published on this page is the one currently in effect. If you continue using your account after an update, that counts as acceptance of the revised terms. Certain features — including payment through Nagad and Bank Transfer — may only be available in eligible regions as determined by your local law. We do not offer services in jurisdictions where online gaming is prohibited, and it is your responsibility to confirm that use is permitted where you are. If any part of these terms conflicts with a specific rule we have published for a particular product or information, the specific rule applies to that situation. Questions about the current terms can be directed to our support team through the contact routes listed on this page.
Nagad is an accepted payment channel for eligible accounts. Transaction conditions are shown inside your account wallet section.
Bank Transfer withdrawals are available to verified accounts. The steps and field requirements are displayed at the time of your request.
Your account wallet reflects confirmed transactions only. Pending items are listed separately until processing is complete.
Service access depends on your location and local law. We confirm eligibility at the account verification stage, not during registration.
Not every aspect of your experience falls under the same part of our policy. Some areas — like third-party links or content from external providers — are governed separately. This section draws a clear line between what these terms cover and what they do not, so you know exactly where to look when a question comes up.
Your login credentials, account status, device sessions and any access restrictions we apply are fully covered by these terms. Account-level decisions — suspensions, closures, verification requirements — are made under this agreement.
Deposits and withdrawals processed through your account wallet, including those made via Nagad and Bank Transfer, fall within these terms. The specific limits and fields are shown inside your account at the time of each transaction.
Game content delivered through our lobby — from studios including Microgaming, Habanero, PG Soft, CQ9 and PlayStar — is covered here in terms of access rules, but individual game mechanics and RTP data are the provider's responsibility where published.
External sites, payment processors acting outside our wallet, or any service reached by leaving bowbet are not covered by these terms. We are not responsible for the policies or practices of those third parties.
These terms are not one-directional. You have concrete options when it comes to your account records, the information we hold, and how you contact us with questions or corrections. The most direct route to any of these is through your signed-in account page, where your transaction history, personal details and support options are all in one place. If something in your record looks wrong — a name, a contact detail, a transaction entry — use the account settings fields to correct it or raise the issue through support. We act on verified correction requests. For questions about what data we hold or how long we keep it, reach out through the channels listed in the support section below. Eligibility to exercise certain rights may depend on your region and applicable local law; the support team can clarify what applies to your account specifically.
Open the transaction history section inside your account to see confirmed deposits, withdrawals and activity. Pending items are listed separately until they clear.
Personal information linked to your account — including contact details — can be updated through account settings. Verification may be required for certain changes.
If a term is unclear or you believe something has been applied incorrectly, contact our support team with your account reference. We review each query against the current published terms.
For any action beyond self-service — including data queries or formal complaints — use the support routes published on this page. We do not handle policy requests through unofficial channels.
If you have a question about how these terms apply to your account, or you want to dispute a decision made under them, use the contact routes published on the site. We handle policy queries through the same support channels as account and payment questions — there is no separate route for legal matters.
Start a conversation from your signed-in account page. Give your account reference and describe the specific term or decision you are asking about.
Send your query to the support address listed on the site contact page. Include your account ID and a clear description of the issue for a faster response.
The on-site help section covers common questions about account rules, transaction conditions and how updates to these terms are communicated.
Your account security and the integrity of your data matter to how this policy works in practice. We store information and transaction records for as long as required under applicable rules, and we do not share personal data with third parties except where necessary to process your transactions — for example, when a Nagad or Bank Transfer request is routed through the relevant payment channel. Changes to data-handling practices are communicated through updates to the published policy on this page.
We keep account records and transaction history for the period required by applicable rules. You can request a summary of what we hold by contacting support with your account reference.
We use cookies to maintain your session and recognise your device between visits. Cookie preferences can be managed through your browser settings at any time.
Access to your account is protected by your login credentials. Keep them private; we will never ask for your password through chat or email. Report any suspected unauthorised access through support immediately.
When these terms change, the updated version is published on this page with a revised effective date. Continued use of your account after that date means you have accepted the updated terms.
These answers cover the questions we see most often about how these terms apply to accounts, transactions and data. If your question is not answered here, the support routes in the section above are the right next step.
Yes. These terms apply to every account regardless of which payment method you use. Nagad and Bank Transfer transactions are processed under the same agreement. Specific limits and field requirements for each method are shown inside your account at the time of each transaction.
When we update these terms, the revised version is published here with a new effective date. We may notify you through your registered contact details. Continuing to use your account after the effective date counts as acceptance of the changes. If you disagree, contact support before that date.
Access depends on your local law and eligible regions. Open the account page to check your eligibility status and review the access steps shown there. We confirm regional eligibility at the verification stage; the support team can clarify if your region is currently supported.
Yes. Go to account settings to update personal details directly. For corrections that require identity verification — such as a name change — contact support with your account reference and the relevant documentation. We act on verified requests within the scope of what local law permits.
We retain account records, login history and transaction data for the period required by applicable rules. To request a summary of what we hold on your account, contact our support team with your account reference. Data shared with payment channels like Nagad is limited to what is necessary for that transaction.
Raise it through live chat or email support with your account reference and a description of the decision you are questioning. We review each case against the current published terms. If you remain unsatisfied after our response, our support team can outline the next step available under applicable rules.